Terms & Conditions

Terms and Conditions

Welcome to Winmart! By using our website and purchasing from our store, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. General Information

  • These Terms and Conditions apply to all visitors, users, and customers of the Winmart website.
  • By accessing or using any part of the site, you agree to be bound by these Terms and Conditions.
  • We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically.

2. Eligibility

  • To place an order on Winmart, you must be at least 18 years old or have the consent of a legal guardian.
  • You are responsible for providing accurate personal information when creating an account or placing an order.

3. Products

  • All products offered on our website are subject to availability. We reserve the right to limit the quantities of any product or discontinue any product at any time.
  • We make every effort to display product colors and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product.

4. Pricing and Payment

  • Prices for our products are subject to change without notice. The price applicable at the time of purchase will be the final price.
  • We accept various payment methods, including major credit/debit cards and online payment gateways. Payment must be made at the time of purchase.
  • All prices are listed in [local currency, e.g., Malaysian Ringgit (RM)] and include applicable taxes unless otherwise stated.

5. Order Acceptance and Cancellation

  • Once an order is placed, you will receive an order confirmation via email. This confirms our receipt of your order, but it does not constitute our acceptance of the order.
  • We reserve the right to refuse or cancel any order if there is an issue with your payment or if we suspect fraudulent activity.
  • You may request an order cancellation within 1 hour of placing the order. After this period, cancellations may not be possible if the order has already been processed or shipped.

6. Shipping and Delivery

  • Please refer to our Shipping Policy for detailed information about shipping times, charges, and delivery processes.
  • Once the order is shipped, you will receive a tracking number via email.
  • We are not responsible for any delays in shipping caused by external factors (e.g., customs delays or courier issues).

7. Returns and Refunds

  • For details on our returns and refund process, please see our [Return and Refund Policy].
  • We do not accept returns for opened or used products, including face serums, due to health and safety concerns.

8. Intellectual Property

  • All content on this website, including text, images, logos, and product descriptions, is the property of Winmart or its licensors and is protected by intellectual property laws.
  • You may not use, reproduce, or distribute any content from this website without prior written permission from Winmart.

9. User Accounts

  • When creating an account, you are responsible for maintaining the confidentiality of your account and password. You are also responsible for all activities that occur under your account.
  • Winmart reserves the right to terminate accounts, refuse service, or cancel orders at its discretion.

10. Limitation of Liability

  • To the fullest extent permitted by law, Winmart is not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising out of the use or inability to use the website or any of its products.
  • We are not liable for any inaccuracies or typographical errors on our website.

11. Governing Law

  • These Terms and Conditions and any separate agreements where we provide you services will be governed by and construed in accordance with the laws of Malaysia.

 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency

12. Contact Information

  • If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

    Winmart
    Email: kulwinmart@gmail.com